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Customer Journey Analytics

Tools and guides for Customer Journey Analytics

New

Customer Journey Analytics

AA Segments vs CJA Segments

Interactive explorer: compare containers, terminology, and capabilities — plus a guided decision tool to help you choose.

Interactive tool
New

Customer Journey Analytics

Workspace Viz Chooser

Find the right CJA or AA visualisation for your analysis — browse all 23 types or follow a 2-step guided flow.

Interactive tool
New

Customer Journey Analytics

Workspace Hotkeys

All 57 CJA Workspace keyboard shortcuts in one view — toggle between Mac and Windows.

Interactive reference
New

Customer Journey Analytics

Attribution Model Explorer

Explore all 11 CJA attribution models on one customer journey — see how each redistributes conversion credit across touch points, and learn when to use each.

Interactive tool
New

Customer Journey Analytics

Component Settings Explorer

How CJA Data View component settings reshape a raw schema field at report time — a visual overview plus an interactive inspector for all eight setting types.

Interactive tool
New

Customer Journey Analytics

Derived Fields Explorer

A reference for all 17 CJA derived-field functions — pick a function to see its rule and a before-and-after of what it does to your data, plus the limits that apply.

Interactive reference
New

Customer Journey Analytics

Stitching Explorer

How CJA cross-device stitching resolves one person from many devices — step through live person-ID resolution at ingest, then replay the lookback window that reclaims the anonymous pre-login journey.

Interactive tool